FREE Shipping in the u.s on all orders.
Standard: 2-4 Business Days
Express: 2-3 Business Days
Overnight: 1 Business Day
Standard: 4-10 Business Days
Express via UPS: 2-4 Business Days
Standard via UPS: 4 - 10 Business days
*** COVID -19 RESPONSE ***
We have implemented strict protocols to protect our team and customers, specifically informed by guidance as provided by the CDC. Your orders will be safely packed and shipped.
Our goal is to provide a smooth shopping experience, Ice Out NY ships orders every business day, Monday through Friday. That means your purchase will be in the mail within two business day after the payment is confirmed.
Tracking & Insurance
After you place your order, we will get ready and ship your package in 48 hours. You'll receive tracking information via SMS text and/or e-mail. All shipments are insured. Please allow 4-8 weeks for the production of your custom orders. Your custom pendants need time to craft and test; you'll see it's worth waiting for when you receive it. We will send you an email as soon as production is completed. After the production, we will ship it with the shipping option you chose at the checkout.